Specification BrandENGWETire20 4in Fat TireModelM20 Dual Battery Battery Capacity48V 13Ah 2 Dual BatteryFrame6061 Aluminum AlloyColorBlack White GreenDisc BrakeFront Rear Disc BrakeMileagePAS 140kmRear DerailleurShiman0 7 speedMileage Mode 1 100KM In Electric ModeWaterproofIP2Motor Power Mode 1 750W Applicable TerrainCity Mountain RoadRecommended Speed25km hSuitable Height155 210cmMaximum Grade10°Package Size cm 140 32 85Charging Input Voltage110 220VBike Size cm 167 114 68Charging Time5 10 HoursTorque55 N mWorking Temperature 20° 60°Gross Weight34 8 KGPayload120KgNet Weight40 5 KGCertificateCEManualClick To Get Package Including 1 x ENGWE M20 Electric Bike1 x Charger EU Plug 1 x User Manual Local maintenance points in Europe Poland Portugal Spain Italy France Netherlands IrelandDuring the warranty period if you provide a screenshot of the order you can repair it at the repair point for free ENGWE global after sales service customer service telephone French 33 805980036Service hours 9 am 6 pm Italian timeEnglish 1 8442007117Service Hours 9 00AM 6 00PM Western Time