From the date of purchase if there is a problem with your Dreame product within two years you can send it to the email aftersales dreame tech and a professional will handle it for you EU customers only Sending Content your address zip code name real name telephone email fault description date of purchase Main Features ● Vacuum and Mop Handles daily maintenance for a spotless floor ● Upgraded Obstacles Identification Improved recognition and avoidance with High Precision 3D ● Your Unique Cleaning Strategy Customizes your cleaning with room by room mapping utilizing LDS navigation and the SLAM algorithm ● 4 Stage Cleaning System Captures dust hair and large debris on diferent floor surfaces with ease ● Anti entanglement Brushes The unique flexible brush roll deeply cleans carpets and hard floors grabs hidden pet hair without getting clogged ● Simultaneous DryWet Cleaning Maintaining a dustless floor requires regular vacuuming and mopping which L10 Pro can do ● 2 5h Plus Auto recharge Recharges itself when the power is low continuing where it left off until the job is complete ● Cleans Where You Want Assign specific zones for it to clean deeper or detour with a few taps on the App ● A More Intelligent Cleaning Instead of rescuing your robot vacuum pick one that fits into your home ● Smart Voice Control Cleaning your home can be as simple as talking to Alexa as L10 Pro is smart enough to take various vocal orders ● Connects to Mi Appliances Can be